1. First, register as a user in our system using the Registration Page.
2. You must have an approved school charge account with Brook Mays, McFadyen, Pearson or Caldwell music to use our Online School Purchase Order system.
a. If you already have an account with Brook Mays, register your school on our School Registration Page.
b. If you do not have an account with Brook Mays or affiliated companies, email orders@brookmays.com to receive an application packet.
Once registered, you'll receive a response within 48 hours with an approval letter stating that your school account has been approved. If you do not receive a response, contact our webmaster at webmaster@brookmays.com.
3. Once your school account has been approved, place orders as you normally would; You will be prompted for billing and shipping information at checkout where you can select multiple billing and shipping addresses.
4. You will also be given "Purchase Order" as a payment selection; enter the PO number in the payment box provided. Your order will be shipped to the requested destination and billed to your school charge account.*
* Voice verification might be required on orders not shipped to official school addresses.
- 24-hour ordering and tracking
- Online low-price gaurantee
- Conviniently search our large product selection
- Free Shipping **
Your representative will continue to service your account and orders regardless if you place the order online, over the phone, or in-person.
Orders are processed within 24 hours of receipt. If your order is in stock, it will ship out of our Texas-based warehouse within 24 hours. Most school deliveries arrive within 1-3 business days.
E-mail our school specialists at orders@brookmays.com or contact your local representative.
Once a school or ISD is registered and approved for online purchasing, billing and shipping information changes must be submitted to the webmaster for re-approval.
This security process prevents fraudulent purchases from being billed to approved entities and shipped elsewhere. For shipping or billing address changes, e-mail the webmaster at webmaster@brookmays.com with your school and/or ISD name, contact information, phone number and e-mail address.
You have 3 options;
- Return it directly to one of our store locations,
- Return it to your local representative*,
- or e-mail our returns department at orders@brookmays.com.
* If Applicable
** Subject to Current Free Shipping Policies