Low Price Guarantee - Brook Mays Retail Stores

For every product we sell, we'll beat any price from a local store stocking the same new item, available for sale with a manufacturer's warranty and in a factory-sealed box. Even after your purchase, if you find a lower price within 30 days, including our own sales prices, we'll refund 100% of the difference. Our Low Price Guarantee does not apply when the competitor's price includes bonus or free offers, special financing, installation or rebate, clearance merchandise, discontinued merchandise, or one-of-a-kind or other limited offers.

 Commonly asked questions about our Low Price Guarantee:

I bought an item from you last week and now you have it on sale for $50 less. What should I do?
Just go to any Brook Mays Store with your receipt and we'll credit you with the $50 difference. If you paid cash, you'll get an office refund back.

Do you beat the prices in membership warehouses?
We do honor lower prices from warehouse.

Another dealer in town has a lower price on an item you carry, but is out of stock at the moment. Why won't you honor their price?
In order for us to beat a lower price, the item must be immediately available from the competitor. If not, we must assume that the offer is not legitimate. Though rare, some retailers promote low prices on out-of-stock items to practice bait-and-switch tactics or to harm the competition. Don't worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, we'll beat the price!

Do I need an ad to prove someone else has a lower price?
Absolutely not! An ad or other "proof" is helpful, but not required. If you don't have some proof, we will attempt to verify the price by other means (phone, shopping visit). We shop all of our major competition regularly and do our best to give you great everyday prices... but occasionally we'll miss an item and we appreciate your bringing it to our attention. We want to see that you get the best price in town because great service and great prices form the basis of a lasting relationship with our customers.